Refund Policy for online sales
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revocation right
You have the right to revoke the contract within fourteen days without giving reasons, the revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods. In order to exercise your right of withdrawal, you must inform me (Julia Ihle, Egmontstr. 5/1, 72768 Reutlingen, Germany, e-mail: hello.somekindart@gmail.com) by means of a clear statement (e.g. by post or e-mail) of your decision to withdraw from this contract. You may use the attached sample revocation form for this purpose, but this is not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.
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Consequences of revocation
If you revoke the contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your revocation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged for this refund. In the case of contracts for the supply of goods, we may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods. The earlier point in time is decisive. You must return or hand over the goods to us immediately and in any case within twenty-one days at the latest from the day you inform us of the cancellation of this contract. This period shall be deemed to have been observed if you send the goods before the expiry of the twenty-one day period. You shall bear the direct costs of returning the goods. You will only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.
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Exclusion or premature expiration of revocation right
The right of revocation does not exist with contracts for the supply of goods, which are not prefabricated and for whose production an individual selection or determination by the consumer is relevant or which are clearly cut to the personal needs of the consumer.
Consumers are entitled to a right of revocation according to the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity.
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General information on the return of goods
1) Please avoid damage and contamination of the goods. Please return the goods to us in original packaging with all accessories and with all packaging components. If necessary use a protective outer packaging. If you no longer have the original packaging, please ensure sufficient protection against transport damage with suitable packaging.
2) Please do not send the goods back to us freight collect.
3) Please note that the aforementioned numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
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Widerrufsformular
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If you want to cancel the contract, please fill out this form and return the goods.
To
Julia Ihle
Egmontstr. 5/1
72768 Reutlingen
Germany
E-Mail: hello.somekindart.@gmail.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) __________________
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Name of consumer(s)
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Address of the consumer(s)
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Signature of the consumer(s) (only for paper notification)
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Date
(*) Delete inapplicable